1. General Information

1.1 Paksouq.ae is an online platform providing fresh Pakistani meat, snacks, and frozen products in the UAE.

1.2 These Terms and Conditions may be updated periodically. Continued use of the website constitutes acceptance of any changes.

2. Eligibility to Use

2.1 By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

2.2 Paksouq.ae reserves the right to refuse service, cancel orders, or terminate accounts at its sole discretion.

3. Product Information and Availability

3.1 We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.

3.2 Product availability is subject to change without notice.

4. Orders and Payments

4.1 By placing an order, you confirm that all details provided are accurate and complete.

4.2 Payment must be made at the time of placing the order via the payment methods available on our website.

4.3 Paksouq reserves the right to cancel any order due to suspected fraud or insufficient stock.

5. Delivery Policy

5.1 We deliver only within the UAE.

5.2 Delivery timelines are estimates and may vary due to unforeseen circumstances.

5.3 Free delivery is offered for orders above 100 AED.

6. Return and Refund Policy

6.1 Due to the perishable nature of our products, we do not accept returns.

6.2 In the event of a delivery error or product quality concern, customers must notify us within

24 hours of receiving their order.

6.3 Resolutions for complaints may include replacements or store credit, at the discretion of Paksouq.

7. User Responsibilities

7.1 You agree not to misuse our website by engaging in illegal activities, uploading harmful content, or violating any applicable laws.

7.2 You are responsible for maintaining the confidentiality of your account information.

8. Intellectual Property

8.1 All content on Paksouq.ae, including logos, text, images, and graphics, is the property of Paksouq and is protected by intellectual property laws.

8.2 You may not reproduce, distribute, or use any content from our website without prior written consent.

9. Limitation of Liability

9.1 Paksouq shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9.2 Our total liability shall not exceed the amount paid for the affected order.

10. Governing Law

10.1 These Terms and Conditions are governed by and construed in accordance with the laws of the UAE.

10.2 Any disputes shall be resolved exclusively in the courts of the UAE.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

• Email: support@paksouq.ae

Thank you for choosing Paksouq.ae. We look forward to serving you with the finest fresh Pakistani meat, snacks, and frozen products!